1. To offer domestic and international air travel and related services that are safe,
convenient, and of quality to ensure customer satisfaction and trust.
2. To be committed to international standards of management efficiency, transparency,
and integrity, and to achieve satisfactory operating results to maximize benefits
for our shareholders.
3. To create a suitable working environment and offer appropriate salaries and wages
as an incentive for staff to learn and work to the fullest of their potential and
to take pride in their contribution to the company's success.
4. To be socially responsible, as the national airline.
As the national airline, the company represents the Kingdom of Thailand in protecting
and augmenting the country's aviation rights and participates in promoting and developing
the tourism industry as means of generating additional income both in Thai baht and
foreign currencies. The company also encourages its human resources to acquire new
skills and attain international standards of professionalism.
Thai Airways contributes to the advancement of all types of technology related to
the world's commercial aviation industry. Finally, the company aims to play a part
in spreading awareness around the world of the uniqueness of Thai culture, its customs,
Thai Airways International Public Company Limited, as the national carrier of the
Kingdom of Thailand and one of the world leading airlines, is fully aware of its
role and responsibility towards the nation and society in environmental conservation.
The Company has continued to ensure that overall business operations and processes
involved produce minimum environmental impact. It allows THAI to offer products
and services to customers that are environmentally friendly while achieving the Company's
vision of being "The First Choice Carrier with Touches of Thai". THAI has, therefore,
established environmental policies as follows: -
1. To develop environmental management systems to meet international standards to
ensure that all activities and operations are in accordance with the standard and
related environmental rules and regulations
2. To develop and promote environmental management systems to be applied to all the
Company's activities to reduce pollution and environmental impact on a continual
basis, with clear objectives, action plans and evaluation procedures